From our Brighton HQ in the South East we provide technical solutions to construction and field services companies all over the UK. Whether integrating processes with a housing authority or third party system or automating a manual operation we’ve got you covered.
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They have really helped us to make the most of the vast amount of customer and asset data we have within our Simpro software system. The Dokkit team have a great understanding of both the construction industry and the Simpro software platform - They are our link between customer service delivery and the data in our software system.
In less than 12 months Dokkit has allowed us to produce a bespoke automated letter system for a variety of different customers, a stock reporting suite that allows us to manage daily part movements and we are just to about to implement a 'real time' API integration between our largest customer's software system and ours. This 'real time' data transfer will allow both of us to accurately monitor the contractual KPI's and will also help improve the automation between both software systems, thus reducing the amount of manual entry required and speeding up process time for everyone. The real time visibility will not only help us develop as a business, but makes the partnership we have with our customer even stronger.
All of the above took hours and hours of resource to produce before - Now its just a click of a button thanks to Dokkit...
We have formed a great relationship with the team and see them as a key part of our business development going forward.